91

[Admin]

In reply to: GM Neo keep asking to input key every time I edit it

#46388

Thanks for the report guys! We’ll investigate the issue and let you know when we have a fix.

[Admin]

In reply to: support mobile NEO

#46329

Hi Oliver,

You may send me the details through our secure contact page here:

https://forum.graphene-theme.com/contact-us/

[Admin]

In reply to: Purchased Grephene Neo and cannot install.

#46384

You can download the theme again from your account page:

https://forum.graphene-theme.com/your-account/

[Admin]

In reply to: support mobile NEO

#46327

Hi Oliver,

Can you describe in further details how does the Helper plugin affects the site load in Neo so that we may investigate it further?

In addition, make sure that you have no plugins selected in WP Admin > Appearance > GM Neo Options > Advanced > Plugins Control.

[Admin]

In reply to: Buying a premium plugin (Stacks)

#46361

You may use the plugin for other sites that you’re developing with only a single purchase.

[Admin]

In reply to: Copyright info – freely to edit?

#46353

You may use the plugin for other sites that you’re developing with only a single purchase.

[Admin]

In reply to: Copyright info – freely to edit?

#46350

Yes, you may hide/change the copyright info in the Franz Josef theme freely. You don’t have to buy any of the addons, but we’d very much appreciate it if you do 🙂

[Admin]

In reply to: support mobile NEO

#46325

Hi Oliver,

1. Setting up an offline development environment for WordPress may be quite difficult, as it involves a number of software dependencies, some of which might not be straightforward to configure. If you’d like to try, here’s a good tutorial (for Windows):

https://code.tutsplus.com/articles/how-to-setup-a-wordpress-development-environment-for-windows–wp-23365

2. Can you describe in further detail on how is the form not functioning well in Graphene Mobile Neo?

Thanks!

[Admin]

In reply to: Graphene Neo Menus

#46272

Glad to help. Thanks!

[Admin]

In reply to: FJ conflicting with YARPP

#46318

If you’re using a child theme, copy the the following file into your child theme:

franz-josef/yarpp-template-single.php