92

[Admin]

In reply to: FJ conflicting with YARPP

#46316

Franz Josef has its own YARPP template for displaying related posts that fits in with the theme’s design. Configure your YARPP setting as follows:

[Admin]

In reply to: How to reduce size of the slider and other questions

#46246

You’re welcome!

[Admin]

In reply to: Mobile detection not taking

#46267

Quote:

Adding the ‘high’ and ‘low’ seems to have fixed the issue for me. i havent seen it display incorrectly for several days now.

Yes, that would be the setting that you need to apply for W3TC.

[Admin]

In reply to: Mobile detection not taking

#46265

Hi Bohm,

Can you give us temporary admin access to your site so that we can investigate further? You may use our contact form to send the temporary username and password: https://forum.graphene-theme.com/contact-us/

[Admin]

In reply to: Replace Graphene slider

#46311

Quote:

I am only 75% satisfied with this solution… I would like the link to open in a new page (target blank). But I don’t know how to do it.

You’ll need to use a child theme to achieve that, as you’ll need to modify the output of the slide’s link. If you have a child theme, we can guide you on how to do it.

[Admin]

In reply to: FJ conflicting with YARPP

#46314

Please provide a link to the page where this is happening so that we can take a look.

[Admin]

In reply to: How to reduce size of the slider and other questions

#46244

Hi Jade,

Please find below some suggestions on how you can achieve the customisations you’re looking for.

Please be informed though that site-specific customisations like these aren’t covered in our support, but sometimes we do provide them here if and when we have resources to spare.

Quote:

– change the size of the text appearing in the slider, as it is very small

Enter this in the theme’s Custom CSS:

.sy-caption-wrap .sy-caption {

font-size: 1.2em;

}

Quote:

– change the height of the slider, because in its current configuration, slides with horizontal images leave a wide blank space between the image and the text. I would like the slider to automatically cut images to appear in the same dimensions (just like the Graphene theme does)

We’ll add this feature in the next theme update.

Quote:

– is it possible to customize the text of “Search keyword” or “Continue reading” or “Back to top” ? As the website is francophone, it seems strange to have these in English…

You’ll need to translate the strings in the theme’s translation file. The procedures are the same as for the Graphene theme, which you may find here: http://docs.graphene-theme.com/Translating_the_theme

Quote:

– the header doesn’t appear completely, part of the title of the website is hidden by the menu …

This is how the header appears to me:

How do you intend it to appear?

Quote:

– the footer doesn’t appear completely either, a white stripe hides the “Switch to desktop version” and “Back to top” links

Add this code to the theme’s Custom CSS:

.footer-text {

height: auto;

}

[Admin]

In reply to: support mobile NEO

#46323

Hi Oliver,

You may try using Franz Josef first as it is a free template that can be extended with the premium plugins. If you find the theme is lacking in features that you need, you may request it here and we’ll see if we can implement it.

[Admin]

In reply to: Mobile detection not taking

#46263

Have you cleared the cache after making the change?

[Admin]

In reply to: support mobile NEO

#46321

Hi Oliver,

We had some issues with our server over the weekend that’s causing the problem. You should be able to access Neo forum again now. Thanks for the report!