Syahir Hakim

Keymaster

Forum Replies Created

  • Admin

    In reply to: Featured image missing on posts page

    #51623

    Thanks for the detailed feedback. Those screenshots and examples really help us pin down the cause of the issue.

    We’ll include the fix in the next theme update.

    Admin

    In reply to: Not following WordPress standards for bylines

    #51622

    Thanks for the feedback. We’ll address these items in the next theme update.

    Admin

    In reply to: Sticky Menu issue

    #51613

    Sorry, I’m not seeing any “Skip to main content” link on the page. Can you help point this out for me?

    Admin

    In reply to: Search box in header

    #51612

    Thanks for highlighting this. We’ll include the fix in the next theme update.

    Admin

    Please provide the URL to your website so that we can take a look.

    Admin

    In reply to: No Customization

    #51610

    What is the WordPress version currently being used on your website? Also, try deleting the theme and reinstalling it to ensure all the files have been correctly installed.

    Admin

    In reply to: Upgrade issue from Version: 1.9.4.3

    #51609

    Try getting the error log from cPanel and paste it here so that we can take a look.

    Admin

    In reply to: No Customization

    #51601

    Try to disable the installed plugins one by one to determine which one is the source of conflict.

    Admin

    In reply to: Top bar has reverted to default color

    #51597

    Something on your website is adding this code which overrides your Top Bar colour setting:

    #top-bar {
        background: #4c315a;
        padding: 10px 0;
    }
    

    The latest version of Graphene has changed that code from using ID selector #top-bar to class selector .top-bar, which would have lower priority so that your Customizer settings take precedence.

    To verify this, try temporarily disabling the minification feature on your site and see if the issue is resolved.

    Admin

    In reply to: No Customization

    #51596

    Please check and ensure that you are using the latest version of the theme. We saw this error in an older version and included the fix in the latest version.

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