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[Admin]

In reply to: Last Update creates an error

#50983

Hi Uli,

Can you see if there is any entries in the server’s error log?

[Admin]

In reply to: H2 title for mobile devices

#50966

Hi Natalia,

There is no way to remove the h2 tag for mobile devices only, short of removing it from the theme’s code. This shouldn’t be a concern though, since the order of h-tags does not matter from SEO point of view.

If you find that the traffic gets lower after switching to the theme, here are some of the things to consider:

• Which source(s) of traffic is declining? This could provide a clue to the reason for the traffic drop.
• Does your URL structure changes after the switch?
• Consider optimizing the site’s performance by combining and minifying scripts, and implementing page caching

[Admin]

In reply to: franz_stack_posts help with taxonomy

#50535

Hi Venutius,

Are you using the Posts stack widget, or are you inserting it using custom code?

[Admin]

In reply to: Custom icon in Social Profile stop working after upgraded to Graphene 2.5.3

#50530

Make sure the custom icon does not have any value for the “Icon name” field.

[Admin]

In reply to: Custom icon in Social Profile stop working after upgraded to Graphene 2.5.3

#50501

Thanks for the reports. We’ll include the fix in the next theme update.

[Admin]

In reply to: 2nd level dropdown menu doesn't display on iPad

#50496

Thanks for the report. We’ll include a fix for this issue in the next theme update.

[Admin]

In reply to: Can not add site logo

#50495

Ah yes, you can do that. It’s not a standard “logo” feature per se, but achieves the same result.

[Admin]

In reply to: Mobile with Graphene Plus

#50494

I don’t use it on the desktop and don’t want to see it, so I simply did a “display: none” in the style sheet to turn it off. Could that be affecting the mobile display?

Yes, this would be the cause of the issue. To fix it, replace the custom CSS that you have added with this one:

@media (min-width: 768px) {
	.navbar {
		display: none;
	}
}

Also, since you are a Graphene Plus user, for quicker response to support requests in the future you may use the Priority Support Request form available from your Account Page.

[Admin]

In reply to: Can not add site logo

#50488

There has never been an option for site logo. There are only the header image and site icon options. Some themes use the header image option as the site logo, but Graphene does not. Usually users would embed the site logo into the header image itself.

[Admin]

In reply to: font awesome 5.7

#50487

Graphene is still using Font Awesome 4 due to the additional complexity in natively implementing Font Awesome 5 without breaking fonts in existing sites.

You can either choose icons from version 4, or load version 5 separately by using the Font Awesome plugin.