[Tashe]

Tashe

#50492

Hi,
I’m not sure this is the right place to ask but I’ll try it anyway. I’m in the process of updating my graphene site to graphene plus. On the old graphene site I’d installed Graphene Mobile Neo and then Graphene Mobile (along with the any mobile theme switcher pro plugin). My problem is that I can’t get anything resembling a mobile menu to appear when I just use Graphene Plus and deactivate the switcher pro plugin and the gmneo-helper plugins. It doesn’t seem to matter where I assign a menu, it still doesn’t show up as the hamburger lines in the top menu, but always does with the plugins active. So I’m thinking that there might be residuals from either or Graphene Mobile Neo or Graphene Mobile that are causing problems, but I don’t know what to do about them. (For example, even with both plugins deactivated I’m still seeing an item for “Graphene Mobile” under the Appearance menu.)

Having said that, I’ve also deactivated the menu bar that would appear under the logo on the desktop version — I don’t use it on the desktop and don’t want to see it, so I simply did a “display: none” in the style sheet to turn it off. Could that be affecting the mobile display? If so, how do I turn off the desktop menu bar but still keep it active on the mobile version?

Thanks for any help…

[Syahir Hakim]

Syahir Hakim

#50494

I don’t use it on the desktop and don’t want to see it, so I simply did a “display: none” in the style sheet to turn it off. Could that be affecting the mobile display?

Yes, this would be the cause of the issue. To fix it, replace the custom CSS that you have added with this one:

@media (min-width: 768px) {
	.navbar {
		display: none;
	}
}

Also, since you are a Graphene Plus user, for quicker response to support requests in the future you may use the Priority Support Request form available from your Account Page.

[Tashe]

Tashe

#50502

That did the trick. Thanks!