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[Admin]

In reply to: Not clear on child theme for NEO

#44983

Yes, the template name must match the folder name of the parent theme exactly, so those dashes need to be there.

[Admin]

In reply to: Neo Live Preview includes a Save and Activate button, Does this 'Activate' the theme?

#44998

Please refrain from posting multiple topics about the same issue. Your queries will be answered as soon as we are able to.

[Admin]

In reply to: Neo activation

#44996

The “Save and Activate” button will activate the theme. I would suggest making changes in the normal Widgets screen instead of the Live Preview screen.

[Admin]

In reply to: Not clear on child theme for NEO

#44980

Quote:

I have installed the parent Graphene and created a child for that.

If you’re not using Graphene, there’s no need to do that.

Quote:

Do I customize in my parent child or the NEO child or do I need to do both?

Make changes to the Neo child theme to customise Neo.

[Admin]

In reply to: Not clear on child theme for NEO

#44978

That tutorial is specific for the Graphene theme, but the process is similar for any other themes. In the child theme’s style.css file, change graphene to graphene-mobile-neo and you should be all set.

Template:       graphene-mobile-neo

@import url("../graphene-mobile-neo/style.css");

[Admin]

In reply to: How to switch between dropdown or select menu

#44973

[Admin]

In reply to: Neo has broken my website

#44977

Quote:

Should I not use any of the theme options listed in the preview area? When I was initially trying to setup NEO, none of my changes to navigation and widgets for would apply themselves unless I chose those very same settings in the preview tool area.

You can, but it is very important that Neo is not activated. Also, you will only see Neo being used if you visit your site using a mobile device. Otherwise, you’ll only see the active theme.

[Admin]

In reply to: How to switch between dropdown or select menu

#44970

If you enable that option, then select menu will be used. If it’s not enabled (the default setting), then dropdown menu will be used.

[Admin]

In reply to: Not sure which Graphene I need to be responsive

#44965

No, Graphene Mobile Neo does not need the Graphene theme to function. It works with any theme you might be using.

[Admin]

In reply to: Neo has broken my website

#44975

First, you should not activate the Graphene Mobile Neo theme – the [url=https://forum.graphene-theme.com/graphene-mobile-neo/installation-instructions/]Installation Instructions[/url] states this clearly. The theme is designed to work without being activated.

Secondly, WordPress stores your widget settings according to the theme you’re using. When you reactivate the Graphene theme, your previous widgets should have been restored. If it’s not, the widgets might still be there under the “Inactive Widget” section. You can just drag it back into the widget area.

If they are not there, it would be easier to just reconfigure the widgets as you previously have them rather than partially restoring the database.

If you cannot move the widgets around, you might have inadvertently enabled the accessibility mode. Simply click on the “Screen Options” link at the top right of the Widgets screen, and click on the “Disable accessibility mode” link.