Graphene Neo is not supposed to be activated. However, the Live Preview allows for widget changes and in the upper left hand corner, Save and Activate are on the same button. Does this activate the theme or just the changes?? I have been through an activation of the theme, which is a mistake I have no desire to repeat.
This free Support Forum relies on contributions from our support staffs and fellow Graphene themes users. While we endeavour to provide adequate and timely support, due to its voluntary nature responses are not guaranteed and may be delayed.
If you require urgent assistance, you may like to consider our Priority Support option.