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[Admin]

In reply to: Responsive?

#50008

Both the standard Graphene and Graphene Plus are responsive out of the box. You don’t need to do anything extra to make it responsive.

[Admin]

In reply to: Feature images Disappeared

#49996

Hi Kev,

This is a known issue related to compatibility with the latest version of Jetpack. We’ve already developed a fix and will release an update shortly.

[Admin]

In reply to: Neo not working with Graphene Plus

#49995

Hi Larry,

Sure, not a problem. Have your client reach out to us using the Priority Support form about the refund and we’ll process it accordingly.

[Admin]

In reply to: Drop Down Buttons in Multiple Columns

#49984

Add this code into the editor to create 3-column layout:

<div class="dropdown col-md-4">
	<!-- Dropdown buttons here -->
</div>

<div class="dropdown col-md-4">
	<!-- Dropdown buttons here -->
</div>

<div class="dropdown col-md-4">
	<!-- Dropdown buttons here -->
</div>

Then, split your dropdown buttons into each of the div above.

[Admin]

In reply to: Graphene Version 2.5.1 and Jetpack

#49975

Thanks for reporting the issue. We’ve fixed the issue and will include it in the next update.

If you would like to test it out, in the file graphene/inc/slider.php, replace the following lines 72 – 80:

/* Background image*/
if ( $display == 'bgimage-excerpt' || $display == 'banner' ) {
	$image = apply_filters( 'jetpack_photon_url', graphene_get_slider_image( get_the_ID(), 'graphene_slider', true ) );
	if ( $image ){
		$style .= 'style="background-image:url(';
		$style .= ( is_array( $image ) ) ? $image[0] : $image;
		$style .= ');"';
	}
}

with this code:

/* Background image*/
if ( $display == 'bgimage-excerpt' || $display == 'banner' ) {
	$image = graphene_get_slider_image( get_the_ID(), 'graphene_slider', true );
	if ( $image ){
		if ( is_array( $image ) ) $image = $image[0];
		$style .= 'style="background-image:url(';
		$style .= apply_filters( 'jetpack_photon_url', $image );
		$style .= ');"';
	}
}

[Admin]

In reply to: Category name (hide)

#49960

Oh.. unfortunately there isn’t any option in the theme to do that since it’s part of the standard WordPress interface.

[Admin]

In reply to: Neo not working with Graphene Plus

#49958

You can disable Neo by deactivating the “Any Mobile Theme Switcher” plugin. This is the plugin that’s responsible for switching to Neo when your site is viewed on mobile devices.

[Admin]

In reply to: How to edit the caption "author" in the comments

#49956

There is no option to select which translation file to use in WordPress. However, to use the theme-supplied translation, you can simply delete the translation file in wp-content/languages/themes.

[Admin]

In reply to: Category name (hide)

#49955

The option to turn off post categories display is at Customizer > Graphene: Display > Posts Elements > Hide post categories.

[Admin]

In reply to: Header Height (Neo)

#49953

Hi Larry,

Please provide the URL to the site so that we can take a look.

For your information, the latest version of Graphene Mobile Neo (1.8.9) no longer has an option to set the header height, as it is adjusted automatically according to the header image being used. It might help to update your copy of Neo to the latest version.