Syahir Hakim

Keymaster

Forum Replies Created

  • Admin

    In reply to: What should I do first for activation of Graphene Mobile Neo?

    October 31, 2013 at 8:44 am #40929

    Hi Kenji,

    Are you using any kind of caching plugin on your site? That could be the cause of the issue. The Mobile Smart plugin is required to detect mobile browsers and serve the mobile theme accordingly. Alternatively, you can also use the Any Mobile Theme Switcher plugin instead of Mobile Smart, as some users have reported that it is more stable compared to Mobile Smart.

    Admin

    In reply to: Toggle Bar Text

    October 24, 2013 at 9:06 am #40344

    Unfortunately there is no easy solution to this. You would need to use an image instead of genericon for it to be displayed in IE9. Simple enough solution, but will quickly get very tedious if you use Genericons in lots of places.

    Admin

    In reply to: GM Neo options

    October 18, 2013 at 11:47 am #40877

    The settings for Graphene and Graphene Mobile Neo are separate, to allow for maximum customisability between the two themes that server different types of devices. However, there are some similar settings between the two which you can copy over using the “Copy relevant settings” button in GM Neo’s options page.

    For headers and colours, yes you would have to set those again.

    For the menu, you can assign the same menu used in Graphene to be used by GM Neo as well. Just go to WP Admin > Appearance > Menus to do this.

    Admin

    In reply to: website load time very slow

    October 18, 2013 at 11:40 am #40840

    There is no such file in Graphene, Graphene Mobile, or Graphene Mobile Neo. It could be a plugin that’s trying to load that file.

    Admin

    In reply to: Iframe is too small

    October 18, 2013 at 11:36 am #40838

    Can you provide the URL of the page where the iframe is on your site?

    Admin

    In reply to: Neo stopped working

    October 18, 2013 at 11:35 am #40773

    Yep, you can delete that plugin.

    Admin

    In reply to: Neo stopped working

    October 6, 2013 at 5:36 am #40771

    OK, should be working now.

    Admin

    In reply to: Neo stopped working

    October 5, 2013 at 12:13 am #40769

    Yes please set me up as an admin so that I can take a further look.

    Admin

    In reply to: Graphene Mobile Neo don't use for ipads and tablets

    October 4, 2013 at 2:34 pm #40790

    In WP Admin > Settings > Mobile Smart, make sure you uncheck the Enable theme switching for tablets (e.g. iPad): option. If that is already unchecked, try using the Any Mobile Theme Switcher instead of the theme’s bundled Mobile Smart.

    Admin

    In reply to: Neo stopped working

    October 4, 2013 at 2:28 pm #40767

    Your website is still serving cached version of the page, as indicated by this block in the homepage’s source code:

    <!-- Performance optimized by W3 Total Cache. Learn more: http://www.w3-edge.com/wordpress-plugins/
    

    
Minified using disk
    
Page Caching using disk: enhanced
    
Database Caching 2/98 queries in 0.326 seconds using disk
    

    
Served from: cloudnine.hillarymilesproductions.com @ 2013-09-29 15:37:33 by W3 Total Cache -->

    How did you remove the caching plugin (in this case W3 Total Cache)? Was it via the WP Admin > Plugins screen?

Viewing 10 posts - 1,531 through 1,540 (of 6,030 total)