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[Admin]

In reply to: Slide doesn't sslide and fixed menu is not fixed

#43697

Hi Udi, both the slider and the pinned nav bar are working fine from my end on your site. Have you cleared your browser’s cache?

[Admin]

In reply to: Caching

#43695

Caching is indeed the cause of the issue, specifically page caching. This bypasses the standard WordPress processing and directly serve saved (i.e. “cached”) page to the visitors to improve performance.

With Any Mobile Theme Switcher Pro and W3 Total Cache, these two steps should be taken:

1. Apply Rejected cookies setting.

2. Enable High and Low User Agent Groups in WP Admin > Performance > User Agent Groups.

That should solve the issue caused by W3TC page caching.

[Admin]

In reply to: Custom header image refuses to become https

#43614

The header image on your site is already served via HTTPS when the viewing the secured checkout page. See the screenshot below.

[Admin]

In reply to: Custom header image refuses to become https

#43612

Can’t seem to view your site using HTTPS at all. Every time I do so it redirects me to HTTP connection.

[Admin]

In reply to: Slider stops on hover

#43589

Yes, that is the default behaviour as it is reasonable to assume that users are interacting with the current slide if their cursor is hovering over the slider.

[Admin]

In reply to: Initial install of WP e-commerce

#43585

Quote:

When I first go to the Settings of the plugin, I assume I DO copy all the plugin template

settings over to my active theme (child theme), which is the first option they give you),

and then go from there?

You only need to do this if you plan to edit those files later on.

Quote:

Also, will this plugin just ‘work’ in Graphene Neo, as I run that too, or will I have to make

changes in both sets of settings?

Some styling modifications might be necessary to get the WPEC elements to display properly in the smaller width of mobile devices.

[Admin]

In reply to: Another default link to the header

#43485

As far as I can tell it is working on your site (desktop theme). The header image links to http://www.chimio-pratique.com/e-book-chimio/.

As for the mobile theme, the code for the header image is different, so you’ll have to adjust your jQuery code to match the header code of the mobile theme.

[Admin]

In reply to: Menù button color customization

#43579

Have you tried customising the menu colours using the theme’s colour options in Graphene Options > Colours?

[Admin]

In reply to: Excerpt-less sliders

#43557

Just add this code to Graphene Options > Display > Custom CSS:

.slider-entry-wrap {

display: none

}

[Admin]

In reply to: Header image disappears when selection category menu item

#43577

This is a known issue. We have already fixed it and will be available in the next update. In the meantime, if you wish to apply the fix yourself, see this topic: https://forum.graphene-theme.com/graphene-support/no-header-at-not-found-page#post-41430

Moved to Support. Please post in the correct section next time.