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[geoffroy33]

geoffroy33

#48592

Hello,
since the last update (2.1), the image of the header is gone. It was replaced by the link to the image.

[aum]

aum

#48595

alpha_DE: Thanks for your response.
Version 2.1.1 seems to have sorted out the problem with the header image.
Syahir: What happened with the header image in 2.1? Please, may we have some assurance that future updates will be thoroughly tested before they are released?

[Syahir Hakim]

Syahir Hakim

#48596

Version 2.1.1 is now available that fixes this issue, alongside updates to the language files and fix for the header image link as well.

The change in 2.1 was to make the header image responsive. This was a relatively minor change, so our test routine includes only the default use cases, which unfortunately let the bug to slip by.

Developing and providing support for the Graphene theme is a huge tax on our resources. Being a free theme means that Graphene does not (at the moment) generate any revenue that could offset those costs and justify additional manhours to be allocated to the theme, any more than we already do.

Because of this, we had to prioritise our efforts based on the severity and spread of the problem. Despite these constraints, we’re always giving our best to resolve critical issues as soon as possible. In this specific example, we’ve been able to diagnose the issue and release the fix within just hours of the issue being reported.

For mission-critical websites, the best practice is to test any new change or updates on a test or “staging” server before deploying them on a “production” server.

[aum]

aum

#48597

Syahir: Thank you for the fix via 2.1.1 and for the clarification.

[bsacue]

bsacue

#48600

Hi Syahir,

Dont the latest update and gladly all looks well except when viewing via mobile phone there is a big white space at the top near header image.
I have a new phone so no idea how to take a screenshot lol si can you view my SITE on mobile to see what im talking about please

Thank you
Kev

[geoffroy33]

geoffroy33

#48601

Hello
The header image is back with version 2.1.1, but now there is an horrible white Space under the image on mobile version.

[Jhule]

Jhule

#48602

“Hello
The header image is back with version 2.1.1, but now there is an horrible white Space under the image on mobile version. ”

Same Problem! When the theme becomes smaller I have a white Space under the image! 🙁

Greetings Jhule

[Marcel]

Marcel

#48603

I see the white space as well in the preview, The site does not show it. So probably the resolution. Based on your comment earlier probably something with the responsive. I would attach an image but its such a pain to do.

[Syahir Hakim]

Syahir Hakim

#48606

Try changing and saving the header image height settings in WP Admin > Customizer > Graphene: General >
Header. If that doesn’t work, copy and paste this code into Additional CSS:

@media (max-width: 767px) {
   #header {
      height: auto;
   }
}

[Jhule]

Jhule

#48607

Hi Syahir,
the additional CSS Code just works for the mobil resolution. When I make my page a little bit smaller (for tablet resolution for example), the white Space is still there.

The white space is there til the menu design change to mobil style.

To change the image height did not work 🙁