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  • In reply to: Missing Social Media Icons


    Hi Maria,

    I worked it out in the end. I needed to have www. in front of my web address. It was something to do with the secure certificate and how that is registered in my hosting.

    I think the two have to match up and then the images are served. It is just a web host thing. They helped me out in the end.


    In reply to: Crash on selecting Graphene Options



    thanks for the replies, I tried to find a .maintenance file but cannot see one anywhere on Ftp. is their a usual place for this? I think I have seen and deleted these before!

    In terms of update I think it was 1.5.2 to 1.5.3, I just did the auto thing. In terms of error messages, there is nothing at all it just freezes on that one option. Nothing else everything is good and site is good.

    I just click then the whole screen whites out, leaving browser and “waiting” message at bottom. Like the server does not respond.

    Is that any help.

    As said is odd as other themes are fine.

    It is worth manually downloading and installing at the side of the old one or somthing like that.

    In reply to: Crash on selecting Graphene Options


    Also it does seem server side and not my side of things if that helps.

    I even tried activating another theme and then swapping back and the other themes don’t freeze just graphene!

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