Syahir Hakim

Keymaster

Forum Replies Created

  • Admin

    In reply to: Internal Server Error

    #15274

    Yeah you can put that in. When you do, go to Appearance > Themes and see the version number and let me know.

    Admin

    In reply to: Header Text Problem

    #13274

    Insert into the Custom CSS option:

    .header_desc {
    display: none;
    }
    Admin

    In reply to: Internal Server Error

    #15272

    Hurm..what was the last version you used, 1.3.1?

    Admin

    In reply to: Internal Server Error

    #15267

    Can you take a look at the error log again, and copy the last 100 lines from it?

    Admin

    In reply to: Internal Server Error

    #15265

    Yes, try the new version again.

    Admin

    In reply to: Internal Server Error

    #15263

    OK, try activating some other theme, like the TwentyTen theme and see if the error goes away.

    Admin

    In reply to: Internal Server Error

    #15261

    Something to try: go to WP Admin > Settings > Permalinks and resave your permalink settings.

    Admin

    In reply to: Internal Server Error

    #15260

    Do you have FTP access to the server? Try deleting the theme’s folder and then manually uploading the new version.

    If you have access to the error log, that would be helpful too. It’s difficult to troubleshoot when the only error message you have is “500 Internal Server Error”.

    Admin

    In reply to: Modify size of Header Image?

    #15204

    When you see the message “Images of exactly 1050 × 198 pixels will be used as-is.” in the WP Admin > Appearance > Header, that’s a good sign you got it right 🙂

    Admin

    In reply to: chances of hacking?

    #15230

    There’s always a chance a website can be hacked, even the most secure one.

    Unfortunately, it’s close to impossible to tell what vulnerabilities the hacker exploited to gain access to your site. It could be the server’s configuration, it could be WordPress, it could the plugins you’re using, it could be the theme, it could be any number of sources.

    The best course of action now is to restore your child theme’s index page, and then change all passwords on your site, including WP Admin password, FTP password, server control panel password, etc.

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