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[Admin]

In reply to: Have white blank spaces in between my posts

#42867

Those are spaces for Adsense ads. If you’re not using them, disable them in Graphene Options > Adsense Options.

[Admin]

In reply to: Graphene Theme Turkish Charset UTF-8

#42862

Link to your site?

[Admin]

In reply to: Domain change – Theme settings gone

#42851

Link to your site?

[Admin]

In reply to: stuck with the google fonts

#42839

Try put this in Graphene’s Font Families option instead:

Satisfy::latin

[Admin]

In reply to: Navigation Bar Padding

#42564

URL to your site?

[Admin]

In reply to: Help with layout justification

#42550

WordPress strips any HTML element in creating those short descriptions (otherwise known as “excerpt”). It’s probably better to create your own custom excerpt for each of those locations in the form of a proper summary of the location instead.

[Admin]

In reply to: Neo Install Question

#42829

Quote:

The contents of the helper.zip had two files: a helper.php and an update.php. I read somewhere that the upload to hosting site’s plugin folder was not the same a the mobile-neo.zip instructions. ie- don’t upload the helper.zip file and then unzip it. So I uploaded the 2 files to the plug in directory. All of the other plugins have their own folders in the plug in directory except helper and update. The helper plugin is active and the the requested “Any Mobile Theme Switcher” was installed and is active.

Don’t do this, as you won’t be able to properly update the plugin later on. Best to just upload the helper.zip file via WP Admin > Plugins > Add New > Upload.

Quote:

Finally, on several of my sites I have WPtouch Mobile Plugin installed. Do I want to deactivate it (because neo does the job?

Yep, you would want to disable the WPTouch Mobile Plugin on the sites you have Neo installed.

Quote:

Next, How do I know if neo is working? I don’t own a smart phone/iPhone. Is there a recommended emulator that you have experience with?

If you provide the link to your site, we can verify it for you.

[Admin]

In reply to: Desktop is showing mobile version

#42823

You will get an automatic 50% discount if you purchase Neo using the same account that you used to purchase Graphene Mobile.

[Admin]

In reply to: Desktop is showing mobile version

#42821

Find one of the “bb10” entry in the “low” group and delete it.

[Admin]

In reply to: Desktop is showing mobile version

#42819

Try the last FAQ on this page:

https://forum.graphene-theme.com/graphene-mobile/frequently-asked-questions/