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I’ve had this back from the Imagely help desk:
It seems that is an existing conflict with your theme Graphene (graphene)version: 2.7.5
If you switch to a WordPress default theme, it should work.
We ran a quick HTML validation, and there is some visible end of tag or unclosed elements errors.
You can try contact the theme developer to see if they already have similar issues with other plugins, they might alaredy have a fix for that.
Are you able to help please? I would like to continue using the theme if possible.
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