youtube plugin problem

  • gorobertboyer

    #49240

    Hello

    I cannot get my youtube playlist gallery to work and I traced it to the graphene theme. It has worked for many months, but recently there was another different plugin that created a glitch and I uninstalled that and it seemed to clean up the site except for not being able to click on all of the playlist gallery video thumbnails so they would be automatically entered into the main video player.

    I tried graphene on another website with the “youtube” plugin and it worked fine…..and when I changed themes in my existing site it worked in the new theme….so it must be that somehow the previous deleted plugin that created a glitch has possibly embedded some code into the graphene theme to make the youtube plugin not work correctly.

    I also went through all other active plugins…but none of them were a problem after deactivating them…the youtube plugin problem still remained.

    Can anyone help to fix this?

    Here is the website page…..and you can see how the video gallery thumbnails do not click through like they should, which would then place that video in the main player. The main video still plays fine.

    http://www.swamisworld.com/swamis-world-tv-channel-directory/swamisworld-tv/

    Robert

    gorobertboyer

    #49241

    Followup Message: This problem has been fixed.

    Admin

    Syahir Hakim

    #49243

    Hi Robert,

    Glad to hear it’s been fixed. Could you please share how it was resolved for the benefit of other theme users?

    gorobertboyer

    #49244

    Actually after reloading my site from a backup which was done at a date previous to the last graphene update I was able to fix it, so now the thumbnails click to load each new video in the gallery to the main player…..however it seems that it was when the latest graphene update occured that caused it to not work so I cannot update to the latest version of graphene….unless I can discover how to fix it after I update graphene. I have many different youtube plugin pages so hopefully someone who has more experience than I do could come up with the solution to fix it.

    After reloading my site from a backup, I tested all other plugins for compatibility and removed a couple……and after updating all plugins….and updating to new wordpress version….the youtube plugin worked fine….but then when I updated to the most recent graphene….it had that problem again.

    The newest version of graphene seems to work fine with youtube on another site I tested it at that did not have the same plugins that I deleted….so not exactly sure what is happening….except maybe traces from the deleted incompatible 2 plugins.

    Admin

    Syahir Hakim

    #49245

    Can you perform the update to the latest version so that we can take a look at the issue?

    gorobertboyer

    #49249

    Thank You….ok……I just updated to the new version of graphene but at this other site….you can see that the main player video works fine but that the playlist gallery thumbnail video images should have the new “flash red arrow” in the center of each video thumbnail when you hover them and when clicked it then adds that video to the main player but as you can see it is not doing that now…..

    http://www.swamisworld-directories.com/srfmembers-music/tv/

    gorobertboyer

    #49250

    also as a reminder…if I change to a new theme the youtube plugin will work fine….or a new site install of graphene plus youtube plugin will also work fine..

    gorobertboyer

    #49252

    how long do you need to evaluate this website problem where I need to leave this website in the non working version so that visitors cannot click on video thumbnails?

    Admin

    Syahir Hakim

    #49253

    I can see the following script error on your site:

    Bootstrap's JavaScript requires jQuery version 1.9.1 or higher, but lower than version 4
    

    It looks like you’re loading jQuery 1.8.1 from Google Library, instead of the bundled jQuery in WordPress. If this functionality comes from a plugin, try see if there’s an option to load the latest version of jQuery.

    gorobertboyer

    #49256

    thank you…..can you tell me the exact steps to fix this? I dont have much experience …..I did look in the “youtube” plugin for an option that would say bundled jquery….but no option….

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