Updated to 1.8 – 500 Internal Server Error

  • akc1207

    #5302

    After updating the theme to 1.8 from 1.7.3 (I believe), I am now receiving 500 Internal Server Error both for the main website and when I go to the login page, so I am not able to access the admin side either. I searched around for a solution to this but wasn’t able to find a clear answer. Would love to get some help on this as soon as possible. Thanks.

    Andrew

    Dutch RC

    #31424

    same problem for me.

    URL is http://www.jps-autosport.nl

    Demetrios

    #31425

    Same here, Im not to website savvy and I dont know what to do. I cannot access my site after upgrade to 1.8

    *Update. I did a full restore from my last night back up and Im back online, But i am not updating to 1.8 (Which I want 2 since the new features) but I will wait for an update on what happened. Thanks everyone.

    Josh

    #31426

    I’m certain Syahir is working on it, folks. I sincerely apologize for the downtime on your sites.

    I’m looking for where you can download the 1.7.3 version of Graphene. Then, you can download it… use FTP or your hosts CPanel to delete the graphene directory… and copy the 1.7.3 version over in it’s place.

    Hang tight… I’ll find the link.

    Dutch RC

    #31427

    oke thanks,

    hope you find it quick.

    akc1207

    #31428

    To be clear, if I access ftp (I have never used it) via windows explorer, I will delete the folder “graphene” in my wp-content/themes/ directory and then copy in a new graphene folder from preview version?

    Josh

    #31429

    Sorry folks… I can’t seem to find Syahir’s svn for the 1.7.3.

    However, I found this link:

    http://www.themes-for-wp.com/free-wordpress/graphene/

    I downloaded it, opened it up… checked a couple files… and everything looks legitimate.

    @akc1207,

    That is correct. Stay in the same parent directory, wp-content/themes/. While there, delete the graphene folder and copy over the new one.

    Dutch RC

    #31430

    Is a folder from another website also good?

    I have 3 other websites running on the graphene theme.

    Josh

    #31431

    Yeah, I think so. That should be fine.

    Just be sure to delete the 1.8 folder first. Don’t just “add” to it.

    Dutch RC

    #31432

    Works,

    I will upload it to my website.,

    Find the 1.7.3. here http://www.jps-autosport.nl/wp-content/uploads/2012/08/graphene.zip

    I dont know but maybe someone can see from the changelog what might cause the problem?

    Version 1.8

    * Added option to add custom tags into the theme’s <head> element in Graphene Option > Advanced > Custom <head> Tags

    * Added option to extend the slider to the full width of the theme

    * Added options to customise the navigation menu colours

    * Added options to customise the top bar and footer colours

    * Added option to manually move the CSS codes generated by the theme into a child theme’s stylesheet

    * Added graphene_slider_link_url filter hook

    * Added Hebrew (he_IL) translation by Udi Burg

    * Added Slovak (sk_SK) translation by Branco Radenovich

    * Added Save Options button for each option box in the Graphene Options pages

    * Theme options are now saved via AJAX, with fallback to non-AJAX alternative

    * Added WPML string translation support for theme’s options

    * Compatibility improvements for WP e-Commerce

    * Custom fields added by the theme are now stored as a single database entry for each posts and pages

    * Performance optimisation: significantly reduced the number of database queries for each page load

    * Splitted colour options into a separate “Colours” options tab

    * Moved bottom slider to under the homepage panes

    * A few design updates – widget header fonts, slider navigation circles

    * Excluded posts that belong to slider categories from post navigation links if the “Exclude the categories from posts listing” feature is used

    * Prefixed global variables ($tabbed -> $graphene_comment_tabbed) and ($in_slider -> $graphene_in_slider)

    * Updated bundled jQuery UI files to version 1.8.21, and included non-minified versions of those scripts

    * Smushed all image files included with the theme to reduce their file sizes losslessly

    * The column width sliders in the theme’s options page now automatically round the numbers

    * Fixed slider issue when showing specific posts/pages with WPML installed

    * Fixed content width not properly set on certain pages

    * Fixed the custom colours not being retained in the theme colour options previews

    * Fixed a bug where using the “Exclude the categories from posts listing” disables the static front page

    * Fixed sticky posts not showing in front page when using the Front page post categories option

    akc1207

    #31433

    Ok I made the switch with theme folders but it doesn’t seemed to have helped. Now when I got to the admin login page I get a “problem loading page” and when i got to my site’s page it’s a blank page that just has the number “0” on it. Any ideas?

    Prasanna SP

    #31434

    Update process went smooth on my test sites. I haven’t updated my main site though.. What’s your php version?

    @Josh, don’t download theme from other sources. Checkout theme SVN on WordPress.org. It has older version in /tags.

    Dutch RC

    #31436

    My version is guaranteed from your website/wordpress

    PHP is 5.2.17

    akc1207

    #31437

    Ok, I deleted a file I created when trying to fix this and I can now login to my admin dashboard. However, my website still is not loading and just displays “0”

    Josh

    #31438

    @prasanna,

    I know… but it was out of desperation. I could not locate the download for 1.7.3

    These people are not going to know how to check it out of the SVN. Do you know how to direct download it?

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