Install Issues – trying to find answers and failing horribly
AnonymousJuly 23, 2015 at 11:08 pm #10031
Hi, I’ve installed neo and helper but it won’t activate. I’ve deleted and re-installed via ftp and have tried to install with no other plugins on. Please help me locate any other resources to figure this problem out. I once tried, 7 months ago, and failed to install graphene mobile. So I’m now out 50 bucks for two themes that have failed for my set of issues. Can I get a refund?Admin
AnonymousJuly 24, 2015 at 4:20 am #45166
Dear Syahir, I think it would be best for you to install. How can I send log in details?Admin
AnonymousJuly 29, 2015 at 8:08 pm #45168
Hi Syahir, I did manage to install prpoperly. The issue I am running into though is setting the menus up. I installed on a multisite network and when I enable the any mobile theme switcher it knocks out the menu settings. Is there a simple workaround or would i be best to create a child neo mobile theme for each site on the network?
Kind regards, JonathanAdmin
AnonymousJuly 30, 2015 at 4:25 pm #45170
i again, I don’t see an option for custom menu or GM Neo Header menu. Which theme should be active when I set this?Mod
AnonymousJuly 30, 2015 at 4:38 pm #45172
Yes, it is. I do see the mobile theme on mobile devices but not any selected menu. I see a menu that has all pages and posts (not good).
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