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[skyedrummer]

skyedrummer

#36483

Yeah, I have logged in and downloaded the zip. The real issue is that I can’t update the theme through the wordpress update system, which I think I would prefer to do. It is the exact same error message that I’m getting. Thanks

[Syahir Hakim]

Syahir Hakim

#36484

Quote:

I’m also not able to download the zip package from my purchase email any longer.

You should still be able to download using the old link now.

Quote:

Yeah, I have logged in and downloaded the zip. The real issue is that I can’t update the theme through the wordpress update system, which I think I would prefer to do. It is the exact same error message that I’m getting. Thanks

When you try updating the theme, before the error message there should a URL that WordPress is trying to download the update from. Can you send me that URL using the contact form here: https://forum.graphene-theme.com/contact-us/

[Syahir Hakim]

Syahir Hakim

#36485

OK, I’ve received the URL that you sent. It was using the old update server that wasn’t accepting update request properly. If you’ve updated the theme to the latest version, it should now be using the new update server for any future updates.

[skyedrummer]

skyedrummer

#36486

Update worked perfectly!

Thought it might have been something like that.

Many thanks for your help.