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Graphene-mobile update failure
AnonymousMarch 9, 2013 at 2:17 pm #6998
I have a paid-for copy of graphene mobile on my main website (9 downloads still available).
I have a test-website (created with XCloner). I want to do an “update now” to v1.2.8 of graphene mobile on my test-website.
I get error message “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”. In advice to a previous post-er you suggested using settings to update the api key. I have tried inputting the api key on the test-website but I still get above error message.
Main website http://www.jetlagandmayhem.com
Test-website http://www.jetlagandmayhem2.comAdminMarch 10, 2013 at 12:16 am #36474
Try doing the update again as WordPress caches the update link for some time. If you’re still having issues, let me know the email that you used when purchasing the theme.
AnonymousMarch 10, 2013 at 8:46 am #36475
Still same result. I didnt want to post my email address publicly, so I have sent it to you via the contact-me formAdminMarch 10, 2013 at 10:11 am #36476
When you perform the update, before the error message is displayed you should be able to see the URL that WordPress is trying to download the update from. Can you copy and paste the entire URL here?AdminMarch 10, 2013 at 10:31 am #36477
Try updating again. It should be working now.
AnonymousMarch 10, 2013 at 10:57 am #36478
The update has worked perfectly – thank you for speedy assistance
AnonymousMarch 10, 2013 at 11:17 am #36479
Marking thread as resolved. You can do this yourself as well.March 20, 2013 at 1:55 pm #36480
I’m having the exact same issue. What should I do?March 20, 2013 at 2:11 pm #36481
Is it perhaps the case that your server no longer recognises my api key?
I’m also not able to download the zip package from my purchase email any longer.
AnonymousMarch 20, 2013 at 2:35 pm #36482Quote:I’m also not able to download the zip package from my purchase email any longer.
Did you try logging in here? – https://forum.graphene-theme.com/your-account/
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