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"Connection problem – The page contains too many server redirects".

Home Forums Graphene Mobile Neo Support "Connection problem – The page contains too many server redirects".

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #8656
    Oliver
    Member

    Hi all

    I have now the mobile theme on a my site “Neo”. When I try to access the site from a mobile device I get the error “Connection problem – The page contains too many server redirects”.

    Then I have to push “update” ? to access the site.

    I have disabled all plugins, except the Any Mobile Theme Switcher, but without luck.

    Looking forward to some solutions 🙂

    #41754

    Try clearing the browser cache, and clearning the browser’s memory.

    If that doesn’t work, try a hard reset of your device.

    Which device are you using? Try a different device and see if you get the same message.

    #41755
    Oliver
    Member

    Thanks for your fast reply Kenneth.

    Please follow this link in your mobile phone.

    http://minmadopskrift.dk/kylling/kylling-opskrifter.html

    And then hit the first link “Annes ret” in the page.

    Can you do this without getting the message?

    Please try some other links also.

    I am on a Sony Experia Z, an same results

    #41756

    That link works fine for me on a Samsung Note 8 running Android 4.2 with Firefox. However, it is pulling the desktop version of your website, rather than Neo.

    I wish I read Danish, because your recipes look delicious.

    #41757
    Oliver
    Member

    Ha ha, Thanks Kenneth, but Danish is probably too difficult to learn, English is probably a little easier: D

    If you get the desktop version there is no problem. I installed Neo yesterday. Maybe you have a cached version of the site. Please try to empty the cache, and hit it once more.

    #41758

    I tried that. It is still pulling up the desktop version, but I am not getting your original error at all.

    You are running W3 Total Cache. Try emptying that cache, and see what happens.

    #41759
    Oliver
    Member

    Done. I have now tried a smaller version of Sony Experia, and this shows the desktop version like yours? Is the Any Mobile Theme Switcher the problem?

    #41760

    Have you set Graphene NEO for every single device? (Sometimes I miss one because I am in a hurry.)

    #41761
    Oliver
    Member

    Yes, Ipad theme = Graphene Child. The rest has the Neo mobile version.

    #41762
    Oliver
    Member

    The top of GM Neo options says:

    Any Mobile Theme Switcher Pro now works with W3 Total Cache.

    I think that Any Mobile Theme Switcher is the problem.

    Is there another plugin instead of Any Mobile Theme Switcher ? I do not want to go pro on this plugin.

    #41763

    It has to be something else. I am running GM Neo, Any Mobile Theme Switcher, W3 Total Cache, all on a virtual private server, without these issues.

    #41764
    Oliver
    Member

    Ok. I will try tomorrow again. My webhost has safe mode on. Maybe this is a reason. I have now gone pro in a 7-day trial to see if this fixes it.

    Now I do not get the message anymore, however now there are many other problems. Danish Letters look bad , etc. etc.

    #41765
    Quote:
    I have now gone pro in a 7-day trial to see if this fixes it.

    For what it’s worth, I am not using the pro version of W3 Total Cache.

    #41766
    Oliver
    Member

    No, you are probably right. However, I installed the pro version of Any Mobile Devices not W3.

    I will do a reinstall today, and see if this fixes it.

    #41767
    Oliver
    Member

    No, it did not help.

    I do not think it is impossible for me to install Neo correctly on my website, for whatever reason.

    It is strange because I have used a second mobile theme without any problems.

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