After recent update using Chrome pictures are disfigured

  • rmbcl

    #33074
    Quote:
    What plugin are you using for the shopping cart? We’ve had an issue like this previously, and the fix was just some simple CSS. I would expect that the same case is happening here, but we can’t help you out without the issue being there.

    Update the theme again and post back here.

    Here is the plugin in http://wordpress.org/extend/plugins/wp-online-store/ . It OSC for WP.

    rmbcl

    #33075

    Theme has been updated again, here is my site http://www.bluegunstore.com

    Admin

    Syahir Hakim

    #33076

    What version of Graphene were you using before the update?

    rmbcl

    #33077

    Whatever version before the update I keep it updated as they come out.

    Admin

    Syahir Hakim

    #33078

    It seems like the jQuery script that calculates the size of the image in Chrome is not returning the correct value, for whatever reason. Can you try setting the “Recalculate size” option in the plugin’s settings to false?

    You might also find this page helpful:

    http://www.help.wponlinestore.com/index.php?/Knowledgebase/Article/View/7/0/product-images—adding-them-and-setting-sizes

    Another OSC user with similar problem:

    http://wordpress.org/support/topic/plugin-wp-online-store-images-not-resizing-correctly-getting-squished

    I realise that none of the above points to the theme being at fault. I couldn’t find any possible reason in the update which may lead to the issue as well, since the update from Graphene 1.8.1 to Graphene 1.8.2 is a minor one, without any major code changes.

    In any case, do try the plugin’s support and keep us posted.

    rmbcl

    #33079
    Quote:
    It seems like the jQuery script that calculates the size of the image in Chrome is not returning the correct value, for whatever reason. Can you try setting the “Recalculate size” option in the plugin’s settings to false?

    You might also find this page helpful:

    http://www.help.wponlinestore.com/index.php?/Knowledgebase/Article/View/7/0/product-images—adding-them-and-setting-sizes

    Another OSC user with similar problem:

    http://wordpress.org/support/topic/plugin-wp-online-store-images-not-resizing-correctly-getting-squished

    I realise that none of the above points to the theme being at fault. I couldn’t find any possible reason in the update which may lead to the issue as well, since the update from Graphene 1.8.1 to Graphene 1.8.2 is a minor one, without any major code changes.

    In any case, do try the plugin’s support and keep us posted.

    Thank you I will look into it. As usual as soon as my cart support finds out an update of any type has happened they automatically pass the buck and say they are not at fault and can’t help me. Got ta love it! Thanks I agree I think it is the cart plugin if anything.

    rmbcl

    #33080

    Changing that setting fixed it! I am sorry that I bothered you with this, the cart forum usually doesn’t provide much help but I guess I need to do a better search of it when I have a problem. I contact my cart support thinking they would be better since I paid them LOL! and they did the pointing finger song and dance. As usual you guys rock.

    Admin

    Syahir Hakim

    #33081

    Glad you got it resolved! Please mark this topic as resolved then, thanks.

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