In reply to: My site went down and the hosting company said it was caused by my theme, Graphene

#45809

Hi Kenneth,

Yes, all of the plugins are up to date.

IPT Journal,

Thank you for letting me know these plugins are working on your site. Now I can activate them again with confidence.

Syahir,

Great advice. I deleted the theme and reinstalled. It is working!

Many thanks to all of you.

Vera

In reply to: My site went down and the hosting company said it was caused by my theme, Graphene

#45805

Hi Kenneth,

It doesn’t look like my last attempts to reply made it to you even though I’m logged in, so here goes again… The error codes I received are:

[10-Jan-2016 04:52:05 UTC] PHP Fatal error: require(): Failed opening required ‘/home3/startyp0/public_html/parrisisland/wp-content/themes/graphene/includes/theme-shortcodes.php’ (include_path=’.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear’) in /home3/startyp0/public_html/parrisisland/wp-content/themes/graphene/functions.php on line 36

[14-Jan-2016 00:34:06 UTC] PHP Fatal error: require(): Failed opening required ‘/home3/startyp0/public_html/parrisisland/wp-content/themes/graphene/includes/theme-shortcodes.php’ (include_path=’.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear’) in /home3/startyp0/public_html/parrisisland/wp-content/themes/graphene/functions.php on line 36

The site is running on a different theme right now but I kept the Graphene mobile on most of the devices except for the Ipad where the regular Graphene theme is running and working. (It looks a bit funny but it still loads)

Thank you very much for any help you can give. I really hate the idea of moving to another theme. 🙁

Vera