WP eCommerce – Unable to edit product info / page info

  • Justinthetree


    Good Morning,

    My website has stopped allowing me to add product information when I edit an existing product or add a new one. This is the same for when I add a new page, it won’t let me add any text.

    All it shows is the title bar which I can type in but the main text area is greyed out and will not allow me to add or edit anything here. I have spoken to WP eCommerce and they have said it is a fault with the theme? I have never had this problem before when using Graphene.




    1. What have you changed before it stopped working (if it ever worked)?

    2. Disable all your plugins (except WP eCommerce) and hard refresh the site (STRG+F5) to see if another plugin is causing this.

    3. Disable WP eCommerce aswell to see if you can add a normal page.

    4. https://forum.graphene-theme.com/announcement/graphene-1-9-4-update/



    Hi There,

    I have tried all the above with no change! I have also already got the plugin installed and activated


    Kenneth John Odle


    Try from another browser and see if the issue persists.

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