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WP eCommerce – Unable to edit product info / page info

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  • #9585

    Good Morning,

    My website has stopped allowing me to add product information when I edit an existing product or add a new one. This is the same for when I add a new page, it won’t let me add any text.

    All it shows is the title bar which I can type in but the main text area is greyed out and will not allow me to add or edit anything here. I have spoken to WP eCommerce and they have said it is a fault with the theme? I have never had this problem before when using Graphene.

    WP_zps3ef59cc0.png

    #44053
    Anonymous
    Member

    1. What have you changed before it stopped working (if it ever worked)?

    2. Disable all your plugins (except WP eCommerce) and hard refresh the site (STRG+F5) to see if another plugin is causing this.

    3. Disable WP eCommerce aswell to see if you can add a normal page.

    4. https://forum.graphene-theme.com/announcement/graphene-1-9-4-update/

    #44054

    Hi There,

    I have tried all the above with no change! I have also already got the plugin installed and activated

    #44055

    Try from another browser and see if the issue persists.

Viewing 4 posts - 1 through 4 (of 4 total)

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