[Justinthetree]

Justinthetree

#9585

Good Morning,

My website has stopped allowing me to add product information when I edit an existing product or add a new one. This is the same for when I add a new page, it won’t let me add any text.

All it shows is the title bar which I can type in but the main text area is greyed out and will not allow me to add or edit anything here. I have spoken to WP eCommerce and they have said it is a fault with the theme? I have never had this problem before when using Graphene.

[Anonymous]

Anonymous

#44053

1. What have you changed before it stopped working (if it ever worked)?

2. Disable all your plugins (except WP eCommerce) and hard refresh the site (STRG+F5) to see if another plugin is causing this.

3. Disable WP eCommerce aswell to see if you can add a normal page.

4. https://forum.graphene-theme.com/announcement/graphene-1-9-4-update/

[Justinthetree]

Justinthetree

#44054

Hi There,

I have tried all the above with no change! I have also already got the plugin installed and activated

[Kenneth John Odle]

Kenneth John Odle

#44055

Try from another browser and see if the issue persists.