the slider doesn't work

Anonymous
July 17, 2013 at 11:57 am #7779

Hello,

I installed Graphene and everything was working fine, but suddenly the slider stopped working. Now I have an “404 error page the page can not be found” instead of the slider. Before the problem started, I was just adding text in the pages where my image’s slider belong to.. However, I erase evrything and I removed all widgets but the slider’s problem is still there…

Somebody has or (ever had) the same problem than me ? or knows how to resolve it ?

Thanks a lot,

Sabrina

this is all informations about my website :

Website : http://www.auvmvaldumonde.com/wordpress

WordPress : 3.5.1

Version de PHP/MySQL : 5.2.17 / 5.0.67-log

Theme : Graphene

Theme URL : https://forum.graphene-theme.com/

Plugin : All In One SEO Pack (2.0.2), Calendar (1.3.3), Catch IDs (1.0), CKEditor for WordPress (4.0), Contact Form 7 (3.4.1), DirtySuds – Embed PDF (1.04), Easing Slider “Lite” (2.1.2), Forum_wordpress_fr (3.1), Google XML Sitemaps (3.2.9), I Draw (1.0), Rich Contact Widget (1.3), Spider Event Calendar (1.3.2), Ultimate TinyMCE (4.7), W3 Total Cache (0.9.2.11), WP Calameo (2.0.4), WP Colorful Tag Cloud (2.0.1), Wysija Newsletters (2.5.3)

On : Apache

Admin

Syahir Hakim
July 17, 2013 at 2:25 pm #39334

The slider in your site is working fine for me:

hilmil
August 13, 2013 at 6:44 pm #39335

Hi,

My slider stopped working recently and I’m having difficulty troubleshooting it. I did check for plugin conflicts but it must be something else, either a javascript or jQuery conflict. My site is cloudnine.hillarymilesproductions.com.

Thanks for all your help.

Admin

Syahir Hakim
August 14, 2013 at 2:49 am #39337

Can you try updating the theme to the latest version and see if that fixes it?

hilmil
August 15, 2013 at 1:22 am #39338

Hi Syahir,

I have just installed the latest version of Graphene, but my slider is still stuck on the first post. I suspect it may be caused by a newly installed PunchTab widget that may have conflicting jQuery or Javascript issues. It’s been place on my contest page, http://cloudnine.hillarymilesproductions.com/?p=5762.

I had to place the following javascript into my header.php

<script type=”text/javascript”>

(function(d){

var f = d.getElementsByTagName(‘script’)[0], s = d.createElement(‘script’);

s.type = ‘text/javascript’;

s.async = true;

s.src = ‘//static.punchtab.com/js/pg.js’;

f.parentNode.insertBefore(s, f);

}(document));

</script>

Then I placed this into my post.

<div class=”pt-giveaway” data-uuid=”6f9efef6-8180-4a74-b6dc-2560f6c10576″></div>

<p style=”text-align: left;”><span style=”font-size: 14px;”><span style=”font-family: verdana, geneva;”> </span> </span></p>

I really don’t want to remove the widget to test it out. Do you see any conflicts? Thanks!

Hillary

Admin

Syahir Hakim
August 15, 2013 at 4:29 am #39339

Try disabling the CommentLuv plugin.

hilmil
August 15, 2013 at 12:33 pm #39340

Thanks Syahir!

Disabling CommentLuv did the trick. I have to admit, I never even tried disabling that plugin because it has been active for a while and I believe the slider only recently stopped working.

Mod

Kenneth John Odle
August 15, 2013 at 3:15 pm #39341

Quote:

I had to place the following javascript into my header.php

There is a theme for adding JavaScript to the <head> element. You should use that, so you won’t need to redo your changes at the next theme update.

hilmil
August 15, 2013 at 3:28 pm #39342

Sorry, Kenneth. By a “theme” do you mean a Child Theme? If so, I’ve not had any joy convincing my webmaster to create one for me :(.

Mod

Kenneth John Odle
August 15, 2013 at 3:43 pm #39343

Nope, it’s a Graphene Option: Advanced Options >> Custom <head> tags.

You should tell your webmaster that it’s actually easier to make changes via a child theme rather than constantly editing theme files, which is always a bad idea with WordPress. If it doesn’t cause problems now, it does down the line. People who edit theme files are ultimately reluctant to upgrade their theme (or WordPress), and failure to upgrade means that your site gradually becomes less and less secure.