Sidebar menu options (in widgets) have dissappeared

  • rob.kirtley

    #7938

    Hi,

    I don’t know what has happened but when I go to the WIDGETS page from dashboard, The sidebar options have gone ! .. I can see the available widgets but there is no place to drag them to. I recently updated to the most recent version of WP but I don’t know if this is the issue / problem.. anyone else having this problem? is there a fix?

    this is what i get

    Screen Shot 2013-08-14 at 18.03.18.png

    thanks in advance

    RK

    rob.kirtley

    #39911
    Quote:
    Hi,

    I don’t know what has happened but when I go to the WIDGETS page from dashboard, The sidebar options have gone ! .. I can see the available widgets but there is no place to drag them to. I recently updated to the most recent version of WP but I don’t know if this is the issue / problem.. anyone else having this problem? is there a fix?

    this is what i get

    thanks in advance

    RK

    Josh

    #39912

    Hi @rob.kirtley,

    Sorry for your issue. This is definitely not normal behavior.

    Before we get into debugging… let’s first try one thing.

    I need you to go into your plugins screen… and temporarily deactivate ALL of your plugins.

    Next, manually empty and clear your browser cache.

    Now, with all plugins deactivated, please go back to the Widget screen… and see if those sidebar areas re-appear.

    rob.kirtley

    #39913

    Hi,

    thanks for getting back to me.

    yes, I’ve done that and yes I have the sidebars back again 🙂

    So I’m assuming that I just turn on each plugin one by one .. revisit the page to find the culprit plugin?

    Thank you

    rob.kirtley

    #39914

    Hi.. resolved !! it was the NextGEN Gallery by Photocrati plugin that was causing the issue. I had just recently updated to a new version of that 🙁

    Thank you again

    Josh

    #39915

    Funny… my support forums for my plugin have been full of issues with people thinking it was my plugin… and it was actually the very same NextGen plugin you mentioned.

    Apparently, they have had a heck of a time with their last update, and the latest WP update.

    If you are looking for a gallery plugin… a global friend of mine (OpaJaap) makes an awesome free image gallery plugin.

    http://wordpress.org/plugins/wp-photo-album-plus/

    Perhaps it can come in handy 🙂

    Take care!!

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