Problem changing header image

  • maria cap

    #8806

    I’ve never had a problem with changing my header in past, but this week I’ve been trying to change the current image and its not working, no matter what method I use. It doesn’t work if I choose an uploaded image directly from my computer or media library, even if I use one of the default images. Whichever image I choose, it lets me select it and then shows up in the Header Image preview section under Appearances, but once I click on the actual live site, the image hasn’t actually changed and my current image remains. Has anyone else had this happen? Any suggestions on what might be causing this and/or how to fix?

    Thanks

    Luko

    #42208

    Link to site?

    Did you try to clear the cache of your browser?

    maria cap

    #42209

    Yes, I tried clearing the cache, but it still doesn’t work. The link to the site is http://www.gacnyc.com.

    Luko

    #42210

    Everything looks normal as far as I see.

    Try to deactivate plugins.

    If that won’t work then try to reinstall the theme, but be aware that since you don’t use child-theme all changes to site that isn’t made through graphene options will be lost.

    maria cap

    #42211

    I tried deactivated the plugins that didn’t work so I reactivated them. I tried to reinstall the theme by deleting it in the themes/appearances page, but it would not let me reinstall because it said the stylesheet was missing. So i went into my ftp and deleted the theme from my wp-content/theme folder and it still says that the stylesheet is missing and won’t let me reinstall (graphene does not appear as an option at all) it just gives me an option to update. Please help.

    Thanks

    maria cap

    #42212

    Update I was able to reinstall the graphene theme and activate it, but now my website shows up blank. Any ideas on how to fix.

    maria cap

    #42213

    I had to revert to a backup version of my site, which is now back up and running. However, the original header issue remains. Any advice?

    Mod

    Kenneth John Odle

    #42214

    Well, we have no idea what your header is supposed to look like, so I’m a bit stumped. This is what I see presently:

    new-website-banner-july-20-2012.jpg

    maria cap

    #42215

    The image I would like to use is similar to the current header image only in black and white with blue accents. I don’t think the new image itself is the issue. Even if i try using one of the default images as my header it doesn’t actually change. Whichever image I choose, aside from the one that currently appears on the site, it lets me select it and then shows up in the Header Image preview section under Appearances, but once I click on the actual live site, the image hasn’t actually changed and my current image remains. Thoughts…

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