Please help a newbie with WooCommerce!

  • jeffreyjhardy


    I would appreciate some help on this. I have successfully installed WooCommerce plugin. But the Shop and Product pages are all messed up .. meaning that the sidebars get pushed all around on and they look bad.

    You can see the results here:

    I am a content guy and this is a charity site, and they are pleading with me to help.

    WooCommerce has this KB:

    But I do not now how to “duplicate the page.php file” as suggested for on-developers.

    Advice please?




    Kenneth John Odle


    This is almost always because of an unclosed <div> somewhere in the main content area.

    But I do not now how to “duplicate the page.php file” as suggested for on-developers.

    You would need to download a copy of Graphene, edit the appropriate file, and then upload it to your site via FTP.



    This is a live site, installed by automation by the hosting control panel (or similar). The theme was installed remotely as well, so were all of the plugins.

    I am hoping to make a change in place that corrects the issue.


    Kenneth John Odle


    I looked at your sourcecode. It’s not an unclosed <div>

    If you don’t have FTP access to the site, then the “duplicate the page.php file” method is out.

    You can use the “Using Hooks” advice they give on the same page; that would require creating a child theme to make it work correctly. Unfortunately, child themes are usually uploaded via FTP. There are plugins that will create a child theme for you, but I’ve never used them.

    Prasanna (one of the theme developers) has a Graphene child theme template you can upload via the “Themes” admin panel. You can read about it and download it here:

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