Old Image Still Shows After I Delete and Replace It

  • bonvic123

    #5532

    Thank you for this wonderful theme and the great support forum. I can usually find the answers to my questions here, but I’m not finding the answer to this problem. (If it’s already been answered and I overlooked it, I apologize.)

    When I delete an image from a post or page and replace it with another image, the old image still shows on the live site even after a page reload. When I click on the image to view full size, the new image shows. I don’t know very much about coding, but I can see that the html is referencing the correct image.

    The only way I have been able to get rid of the old image is to completely delete the post or page.

    Here’s the site, and I left the incorrect image on the post titled Tattoo Removal

    http://makeupartistry-gailking.com/

    Mod

    Kenneth John Odle

    #32150

    I see the same image here:

    http://makeupartistry-gailking.com/tattoo-removal-avoid-scars-with-non-laser-method/

    as I do here:

    http://makeupartistry-gailking.com/tattoo-removal-avoid-scars-with-non-laser-method/non-laser-tattoo-removal-3/

    Try emptying your browser cache. If you are using a caching plugin, empty your server cache as well.

    bonvic123

    #32151

    Yes, those two internal images are the same. The Home page is where the old picture shows.

    http://makeupartistry-gailking.com/

    If I remove the excerpt feature, the correct picture shows on the Home page, but the old picture still shows in the Slider.

    I did empty the browser cache just to be sure, and I’m not using a caching plugin. I mostly use Firefox but it shows up the same for me in IE and Chrome.

    Mod

    Kenneth John Odle

    #32152

    Try going to the media gallery and deleting the unwanted image file there.

    bonvic123

    #32153

    Well, that worked temporarily… I was excited for a minute that you had solved it!

    For the post titled Tattoo Removal I deleted the unwanted image from the media library and my desired image showed up on the Home page excerpt and in the Slider. But then I added some thumbnails to the bottom of that post, and the first thumbnail jumped into the excerpt display.

    In addition, I added thumbnails to the post titled Eyeliner, and the LAST thumbnail jumped into the excerpt display.

    It seems to only show up this way in the excerpt mode on the Home page.

    http://makeupartistry-gailking.com/

    I’ve deactivated all plugins, but I wasn’t using any unfamiliar ones anyway. Also cleared cache and checked 3 browsers… it looks the same in all three. Not sure what else to try.

    Mod

    Kenneth John Odle

    #32154

    Did you set these images as the featured image?

    bonvic123

    #32155

    No featured images set. In Graphene post-specific options I had left it defaulted to Use Global Setting. For the two posts that are giving me trouble I changed it to First Image in Post, but it didn’t make a difference.

    Slider image is also set to First Image in Post.

    Also checked to make sure no featured image settings were selected in Screen Options.

    Please let me know if there’s something else I should check.

    Kenneth, I really appreciate your suggestions for this. I’m willing to give you access to this site if that would be helpful. I really need to get this site situated if possible.

    bonvic123

    #32156

    Are these images supposed to be set as the featured image? I guess I don’t understand the difference between ‘first image in post’ and featured image.

    Any help or clarification is appreciated. I love this theme and want to be able to get this one issue resolved if possible.

    Judsta

    #32157

    This has happened to me just now, googled it and found this thread.

    Exact issue as bonvic123, I had an old post I dug up from retirement, removed a picture and replaced it with an updated one and saved.

    Old image still showed in slideshow on homepage.

    Removed old image via media library and saved, slideshow now shows an image from the bottom of my post not the image at the top which is what I want.

    I normally make an image a featured image to show up on the Slideshow and the Home panes, I have also tried this with the same result.

    Is there something I can edit to manually direct this to the correct image?

    Thanks in advance

    Justin

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