New Version Mobile Neo Not Working

  • dr_deb

    #8591

    Since I updated to Neo mobile version a date back …. Its not showing properly on mobile devices … i tried both mobile smart and any mobile theme switcher …

    Urgent help needed …

    dr_deb

    #41565

    After Updating the theme is appearing broken … last version 1.5 never showed problem … I have tried both mobile smart and AMTT plugins … I reinstalled everything …

    plz help as majority of my readers are on mobile

    dr_deb

    #41566

    Problem started after updating the grapheme neo helper … i tried re installing but stii the problem persists.

    plz help as majority of my readers are on mobile

    Mod

    Kenneth John Odle

    #41567

    Please do NOT bump topics. This is a volunteer forum.

    dr_deb

    #41568

    Sorry for that …

    thnx for reply … Any solution to the problem please …

    dr_deb

    #41569

    Can I get some help … NO response till now … Mobile version is very much necessary for my site … please see my query and provide a solution.

    Mod

    Kenneth John Odle

    #41570
    Quote:
    please see my query and provide a solution.

    Please read the forum rules, especially the third point under “Conduct”.

    Quote:
    Urgent help needed …

    Yes, everybody’s problem is urgent…to them. Saying it’s urgent does nothing to get your query answered faster.

    Mod

    Kenneth John Odle

    #41571

    Okay, I just installed Graphene Mobile Neo on one of my websites, updated it from 1.0 to the current version (1.6). It works fine for me.

    Quote:
    Its not showing properly on mobile devices

    This is not helpful. In what way is it not showing properly? What appears to be broken. Only you know how it’s supposed to appear.

    Quote:
    i tried both mobile smart and any mobile theme switcher …

    As per the [url=https://forum.graphene-theme.com/graphene-mobile-neo/installation-instructions/]installation instructions[/url], you should only use the Any Mobile Theme Switcher, not Mobile Smart.

    Quote:
    Problem started after updating the grapheme neo helper

    Where did you get this update from? AFAIK, version 1.0 is the only version available.

    Also, a link to your site would be most helpful.

    dr_deb

    #41572

    Hi There , Thanx for the reply … I deactivated all plugins and found that after removing the bwp-minify plugin it started working properly again …

    but is there any minify plugin that will go along with the graphene mobile neo theme ?

    lakenjr

    #41573

    As a temporary fix, until you can find an alternative plugin. Try reactivating bwp-minify; then disable it specifically on Mobile Neo.

    Disable bwp-minify by using Graphene Mobile Neo Options > Advanced > Plugins control

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