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NEO "Switch to Desktop Version" missing from footer.

  • JillyJ

    October 9, 2015 at 3:49 am #10153

    I just purchased and installed neo and the only major issue is there’s no way for someone to get to the main site if they need to. I can’t use this theme without that option. I saw another post on this topic that’s now closed and folks were discussing some hack to get a workaround. Frankly, I don’t even understand what they did or how to implement it.

    I need some assistance, because this is useless right now. This is the first mobile theme I’ve looked at that doesn’t have this feature.

    Admin

    Syahir Hakim

    October 9, 2015 at 9:11 am #45510

    This issue has been fixed in the latest version of Graphene Mobile Neo. Please update your copy to the latest version (1.8.4) and let us know how it goes. Ensure that you’ve entered your API Key in WP Admin > Appearance > GM Neo Options for the automatic update to work.

    JillyJ

    October 9, 2015 at 9:12 pm #45511

    I have 1.8.4 installed already and I put the API key in as soon as I installed the theme. Anything else I should try?

    Mod

    Kenneth John Odle

    October 9, 2015 at 9:26 pm #45512

    Empty your browser and server caches to make sure you are pulling a fresh html file.

    JillyJ

    October 9, 2015 at 9:49 pm #45513

    I don’t have server caching enabled, but I cleared the cache on my system and my devices. No change.

    Admin

    Syahir Hakim

    October 9, 2015 at 10:03 pm #45514

    Please try updating the theme again. There was some issue with the version number previously. You should see a version 1.8.5 now when you check for update.

    Please let us know how it goes.

    JillyJ

    October 9, 2015 at 10:07 pm #45515

    That fixed it!

    Thanks so much 🙂

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