(Header) Image could not be processed Error Message
I very much like the Graphene Theme. Thank you for creating it.
My problem is I am unable to upload a new header image. Each time I try one, I get a message that says : Image could not be processed. Please go back and try again.
Sometimes I am able to get to the screen that allows me to crop the image, but most of the time i just get that error message when I hit “Upload”. Any thoughts?
(FYI – I am using Photoshop to create the header, saved it in a 960 x 190 size as suggested, and even tried to upload as a .jpg AND .png – but still did not work.)
My URL is secanta.com/9980 (not sure if you can access it though as I think we have it on restricted access. If you need to see it- let me know and I will try to have my IT guy fix that.)
I can’t get it to save. When I hit upload, I get the error message. My IT guy says he can actually see the image under the wp-content>uploads>201108 but it will not upload. He has given me full permissions so I can upload the image, but it still will not work.
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