I have an issue with Graphene Plus causing site to load extremely slow to the point that the dashboard isn’t loading well either. Could I please have some assistance thank you.
This forum is only for the free version of Graphene, and support is provided on a voluntary basis. Support for Graphene Plus is delivered through the Priority Support system on our website.
Please open a priority support ticket through your Account Page and we’ll be able to assist you further in troubleshooting the issue there.
Apologies for that. Looks like there was an issue with stale script cache causing the form to be hidden. We’ve refreshed the cache and the form should be visible now.
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Priority Support
This free Support Forum relies on contributions from our support staffs and fellow Graphene themes users. While we endeavour to provide adequate and timely support, due to its voluntary nature responses are not guaranteed and may be delayed.
If you require urgent assistance, you may like to consider our Priority Support option.