Graphene options do not work after upgrading from version 1.7.3 to 1.8.4

  • aobuchowska

    #7600

    Hi,

    After I upgrade the Graphene theme from version 1.7.3 to version 1.8.4 I can see all the options I customized get imported from the old version but they do not show up on the website. Even after I try to change the options manually and re-save nothing happens. I tried deleting and reinstalling the theme and I still get the same problem. Could you please tell me what could be causing this? Thank you very much in advance. My website address is here.

    Mod

    Kenneth John Odle

    #37672

    Make sure you have not ticked the box labeled “I have moved the generated CSS” in the Advanced tab of Graphene options.

    aobuchowska

    #37673

    Hi,

    Thank you for your reply. I did not have that box checked.

    Mod

    Kenneth John Odle

    #37674

    Make sure you empty both server and browser caches. If issue persists, try disabling plugins and then emptying server and browser caches.

    Admin

    Syahir Hakim

    #37675

    If nothing else worked, try resetting the theme’s options, and then set them back again (don’t import your old settings, rather start from default).

    aobuchowska

    #37676

    Thank you very much for your response. The settings get imported automatically. Then even if I try to reset them nothing happens. I tried uninstalling the theme, deleting the theme files and then uploading the new version of the theme but even then some settings still remain.

    Admin

    Syahir Hakim

    #37677

    What do you mean the settings get imported automatically?

    aobuchowska

    #37678

    After I update Grephene to version 1.8.4 the the old settings from version 1.7.3 are present in Graphene Options although they don’t get reflected in the appearance of the website. When I try to change them nothing happens.

    aobuchowska

    #37679

    I reset the values to default like you suggested and now I am able to change the settings. Thank you.

    Admin

    Syahir Hakim

    #37680

    Marking thread as resolved. You can do this yourself as well.

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