Franz Josef – Hooks Widgets
The API Key ending in 6168 has been entered, (I did enter it again just to make sure) but I’m still getting the same problem with the following error code:
Downloading update from http://updates.graphene-theme.com/download.php?key=xxxxxxxxxxxxxxxxxxxxxxx6c9d1&api=â€¦
Unpacking the updateâ€¦
“An error occurred while updating Franz Josef – Hooks Widgets: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
I’ve removed the key= just in case but it does appear to different from the key I was sent when I purchased the add-on??
Hope this helps.
Your API key should appear in the “Downloading update” link after the
api=portion, but that doesn’t seem to be the case. Try to re-check for updates on your WordPress Updates screen to force WordPress to clear its update cache and use the new link.
Otherwise, you can still login to your account page on graphene-theme.com and download the latest copy from there:
Thanks for the advice, it does look like the API key is showing but for some reason just keeps failing. Instead, what I’ve done is deleted the original version and uploaded the new version from my account area as you mentioned which seems to have worked ok.
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