Return to Support

Favicon / Site Icon Issue

Home Forums Franz Josef Support Favicon / Site Icon Issue

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #10605
    Paul.M
    Member

    It seems that since I updated my WordPress to the newest version (4.7.1) my site icon has stopped appearing on the front end and only displays the WordPress “W”. It still displays on the back end however. Is there something I can edit in the code to fix this issue, or would this just be a bug? For information’s sake I am using the recommended size of 512 x 512 and it is a png file.

    #46497
    Syahir Hakim
    Keymaster

    Hi Paul,

    Please provide a link to your site so that we can investigate further.

    #46498
    Paul.M
    Member

    Absolutely. My website is: http://beats4freaks.ca

    #46499

    I am seeing this as your favicon:

    http://beats4freaks.ca/favicon.ico

    #46500
    Paul.M
    Member

    It’s definitely not supposed to be that. In the theme customizer I have it set to cropped-Spiral-FaviconFinal.png

    Like I said, it shows up properly on the back end of my site but when I view the front end it shows that WordPress “W”.

    Is there a way to manually change it then?

    #46501
    Syahir Hakim
    Keymaster

    Try setting it in Graphene Options > Display > Miscellaneous > Favicon URL.

    #46502
    Paul.M
    Member

    Okay, I tried setting the favicon that way (Graphene Options > Display > Miscellaneous > Favicon URL), but it still just shows the WordPress “W” on my site. I tried it through the link that says “upload or select image from gallery” and I also tried manually inserting the URL. As well I tried a couple different file formats (.jpeg, .png) all with the same negative results.

    #46503
    Syahir Hakim
    Keymaster

    You’ve done it correctly. However, browsers such as Chrome do cache favicons for sites, so you may not see them updated immediately. Here’s the favicon I see for your site using IE:

    qI4KSWX.png

    #46504
    Paul.M
    Member

    Yes, I ended up having to manually upload the image through my cpanel and then added a bit of code in the header to manually fetch it.

    thanks for your help though.

Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.