[abellerby]

abellerby

#51154

Hi, I have a website using a DIVI theme which I have imported into a WordPress installation on GoDaddy hosting. The site works as expected when using either the Twenty Seventeen theme or Graphene. Twenty Seventeen also works with a child theme but when I activate a Graphene child them I get errors like:

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /home/jow0mii4q4m8/public_html/wp-includes/class.wp-styles.php on line 315

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /home/jow0mii4q4m8/public_html/wp-includes/class-wp-recovery-mode.php on line 169

I have tried increasing the memory limit from 256MB to 512MB and instead of the fatal error the website hangs and I eventually get:

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

The admin panel is still available. I have tried disabling/removing all plugins but I still get the same problem.

Can you help please.

[Syahir Hakim]

Syahir Hakim

#51155

What are the files in your child theme?

[abellerby]

abellerby

#51156

I have 2 files – style.css which just has the comment at the top and functions.php which has:
<?php

// enqueue styles for child theme
// @ https://digwp.com/2016/01/include-styles-child-theme/
function ssas_enqueue_styles() {

// enqueue parent styles
// https://codex.wordpress.org/Function_Reference/wp_enqueue_style
// wp_enqueue_style( $handle, $src, $deps, $ver, $media )
wp_enqueue_style(‘graphene’, get_template_directory_uri() .’/style.css’);

// enqueue child styles
wp_enqueue_style(‘ssasgraphene’, get_stylesheet_directory_uri() .’/style.css’, array(‘graphene’));

}
add_action(‘wp_enqueue_scripts’, ‘ssas_enqueue_styles’);

The same files (with graphene replaced with twentyseventeen) work with the Twenty Seventeen theme.

[Syahir Hakim]

Syahir Hakim

#51157

Can you obtain and share the error log from the hosting? That would help to pinpoint the issue.

[abellerby]

abellerby

#51158

The error log I have is 400 lines long – how would you like me to share it?

[Syahir Hakim]

Syahir Hakim

#51159

You may use the contact form here to send us the log: https://www.graphene-theme.com/contact-us/

[Syahir Hakim]

Syahir Hakim

#51160

Thanks for sending that through. Try changing the child theme styles loading to just this:

wp_enqueue_style( 'graphene-parent', get_template_directory_uri() . '/style.css', array() );

[abellerby]

abellerby

#51161

Thanks – this is better than it was… I now get the following errors appearing at the top of the webpage:

Notice: Undefined variable: child_handles in /home/jow0mii4q4m8/public_html/wp-content/themes/graphene/inc/scripts.php on line 254

Warning: Invalid argument supplied for foreach() in /home/jow0mii4q4m8/public_html/wp-content/themes/graphene/inc/scripts.php on line 254
Ss Alban & Stephen Catholic Schools’ Federation

[Syahir Hakim]

Syahir Hakim

#51162

You may ignore that notice for now. We’ll include a fix for it in the next theme update.

To prevent the notice from appearing, try setting WP_DEBUG to false.

[abellerby]

abellerby

#51163

Thanks again… I just wanted to check it was OK before setting wp_debug to false.