Thanks. Before I got your reply I deactivated all plug-ins and then activated them one at a time while checking access to customization. After I finished activating them, I was still able to gain access to customization. But I will follow your suggestion.
This free Support Forum relies on contributions from our support staffs and fellow Graphene themes users. While we endeavour to provide adequate and timely support, due to its voluntary nature responses are not guaranteed and may be delayed.
If you require urgent assistance, you may like to consider our Priority Support option.