Fatal Error

mef623
October 15, 2017 at 5:24 am #48144

Just installed whatever the most recent recommended update was and got the following:

Fatal error: Call to undefined function graphene_get_menu_class() in /home3/xxxxxx/public_html/wp-content/themes/graphene-child/header.php on line 116

I’m a total novice at this and none of that means anything to me. Can somebody help? I can’t access the blog or anything.

The blog is frequentflyermiles101.com

Mike

vblaes
October 15, 2017 at 5:42 am #48145

Yeah…my website for my client is bugging out big time!!!

mef623
October 15, 2017 at 5:58 am #48146

Glad to know it’s not just me! Well, sort of. Sorry vblaes. 😥

Mike

Admin

Syahir Hakim
October 15, 2017 at 7:03 am #48149

Try renaming the header.php in your child theme to header-bak.php to disable it temporarily.

mef623
October 15, 2017 at 7:44 am #48151

Thanks! How do I do that?

Mike
Admin
Syahir Hakim
October 15, 2017 at 9:42 am #48152
There are several ways to rename a file on the server. A couple of the most common methods are:
- Using an FTP program
- Using the File Manager in your hosting’s Control Panel
If you are not familiar with either of the above methods, try simply activating the Graphene theme (this disables the child theme).