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Fatal Error

  • mef623

    October 15, 2017 at 5:24 am #48144

    Just installed whatever the most recent recommended update was and got the following:

    Fatal error: Call to undefined function graphene_get_menu_class() in /home3/xxxxxx/public_html/wp-content/themes/graphene-child/header.php on line 116

    I’m a total novice at this and none of that means anything to me. Can somebody help? I can’t access the blog or anything.

    The blog is frequentflyermiles101.com

    Mike

    vblaes

    October 15, 2017 at 5:42 am #48145

    Yeah…my website for my client is bugging out big time!!!

    mef623

    October 15, 2017 at 5:58 am #48146

    Glad to know it’s not just me! Well, sort of. Sorry vblaes. 😥

    Mike

    Admin

    Syahir Hakim

    October 15, 2017 at 7:03 am #48149

    Try renaming the header.php in your child theme to header-bak.php to disable it temporarily.

    mef623

    October 15, 2017 at 7:44 am #48151

    Thanks! How do I do that?

    Mike

    Admin

    Syahir Hakim

    October 15, 2017 at 9:42 am #48152

    There are several ways to rename a file on the server. A couple of the most common methods are:

    • Using an FTP program
    • Using the File Manager in your hosting’s Control Panel

    If you are not familiar with either of the above methods, try simply activating the Graphene theme (this disables the child theme).

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