Error while updating Graphene Plus 2.5.2

  • bjornreuvers

    #50012

    Hello Support,

    I’ve tried updating the Graphene Plus theme but I keep getting the following error:

    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Regards Bjorn

    Admin

    Syahir Hakim

    #50013

    This is typically caused by missing or invalid licence key. Ensure that Graphene Plus has been activated by going to Dashboard > Appearance > Graphene Plus. If you have moved domains before, get in touch through Priority Support to have your licence migrated to the new domain.

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