Error message when installing mobile theme

  • Anonymous

    #10661

    Tried to install the neo (mobile) theme and got this error.

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    Can anyone help??

    Admin

    Syahir Hakim

    #46603

    Hi surfculturecanada,

    You’ll first need to extract the zip file downloaded after your purchase. Inside, it contains two zipped packages – one is the mobile theme (and should be installed as a theme) and another is a helper plugin (and should be installed as a plugin).

    We’ve provided the installation instructions at this link:

    https://forum.graphene-theme.com/graphene-mobile-neo/installation-instructions/

    Let me know if you need further assistance. We do provide complimentary installation service if required.

Viewing 2 posts - 1 through 2 (of 2 total)

  • You must be logged in to reply to this topic.