Error message when installing mobile theme

  • Anonymous


    Tried to install the neo (mobile) theme and got this error.

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    Can anyone help??


    Syahir Hakim


    Hi surfculturecanada,

    You’ll first need to extract the zip file downloaded after your purchase. Inside, it contains two zipped packages – one is the mobile theme (and should be installed as a theme) and another is a helper plugin (and should be installed as a plugin).

    We’ve provided the installation instructions at this link:

    Let me know if you need further assistance. We do provide complimentary installation service if required.

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