I have the same problem, but I don’t have a child theme.
I go to Appearance –> Customize –> Colors and the page is completely blank.
I already customized all the colors and now I need to adjust them but there is nothing there now.
I used to have a child theme but got rid of it.
I now just have 4 lines of code in the Customize CSS part of the theme instead.
@heidimaria777 try temporarily disabling all plugins and open the Customizer again to see if there’s any conflict with any of them.
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