Contact 7 form

  • Frym1

    #7104

    I am in need of some help please.

    Currently experiencing a rotating circle when sending email from contact 7 form????

    Have disabled all plugins but no luck.

    Has anyone expeirenced, please!!!!

    Admin

    Syahir Hakim

    #36963

    If you encounter problems like this, always check if it’s a plugin or theme issue. Try switching to the default TwentyEleven theme and see if the issue persists.

    Frym1

    #36964

    Changed theme to TwentyEleven and problem still persists? However have disabled all plugins and still persists. Anything you could recommend would be appreciated?

    Been trying to resolve for 3 Hours 🙁

    Admin

    Syahir Hakim

    #36965

    Then it’s likely an issue with the plugin itself. The plugin’s developer would be in the best position to help you with it since he’ll be most familiar with the plugin’s codes. Try asking in the plugin’s support forum.

    Philou

    #36966

    glad to see it’s not just me…

    also having this problem graphene+contact form 7 not compatible.

    @Syahir Hakim: the plugin author will say the same thing: try switching to the default theme… and then, ask the theme’s developer

    Admin

    Syahir Hakim

    #36967
    Quote:
    @Syahir Hakim: the plugin author will say the same thing: try switching to the default theme… and then, ask the theme’s developer

    The reason why we ask to switch to default theme is to rule out / rule in theme issue. If the issue persists over different themes, then it is likely not a theme issue but a plugin one. Conversely, if the issue is resolved by switching themes, then it is likely a theme issue and we’ll work with you to try and resolve it.

    We’re not pointing fingers and disowning responsibility, but merely trying to ascertain where the issue lies and how best to find a solution.

    Philou

    #36968

    my apologies, I thought he said it was working with the default theme… (as it was for me)

    I switch to another contact form plugin and it works.

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