Contact 7 form
-
Admin
If you encounter problems like this, always check if it’s a plugin or theme issue. Try switching to the default TwentyEleven theme and see if the issue persists.
AdminThen it’s likely an issue with the plugin itself. The plugin’s developer would be in the best position to help you with it since he’ll be most familiar with the plugin’s codes. Try asking in the plugin’s support forum.
AdminQuote:@Syahir Hakim: the plugin author will say the same thing: try switching to the default theme… and then, ask the theme’s developerThe reason why we ask to switch to default theme is to rule out / rule in theme issue. If the issue persists over different themes, then it is likely not a theme issue but a plugin one. Conversely, if the issue is resolved by switching themes, then it is likely a theme issue and we’ll work with you to try and resolve it.
We’re not pointing fingers and disowning responsibility, but merely trying to ascertain where the issue lies and how best to find a solution.
Viewing 7 posts - 1 through 7 (of 7 total)
- You must be logged in to reply to this topic.