Can't customize

  • Edwin

    #51086

    When i try to open the customizer option in WordPress, it keeps loading for hours on end. Same happend when I go to Graphene Settings.

    Admin

    Syahir Hakim

    #51087

    Which WordPress version are you using? Is there any error message being displayed or sent to your email?

    Edwin

    #51090

    using latest version of WordPress. Not getting any other messages.

    TokyoPhoto

    #51147

    I’m also having the same problem with a brand new install of Graphene on a new site.

    Going to Customize brings up the standard page, but the options do not load.
    (*note: Graphene customization options still load correctly on existing websites.)

    No error message.
    The tag description just says “loading…”

    Admin

    Syahir Hakim

    #51148

    Is there any plugins active on the site? If yes, try disabling them to see if it’s caused by a plugin conflict.

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