Browser freezes when trying to make changes to footer

  • 007me

    #8615

    Hi,

    Upgraded to 1.6.1 and since than, whenever I try to make changes to the footer of the NEO where the copyrights are, the browser is freezing.

    Tried that with IE11, FF26 and the latest Chrome.

    Any solution?

    Mod

    Kenneth John Odle

    #41617

    I’m not able to pull up the mobile version of your site. Are you working on it?

    007me

    #41618

    No problem with it. The problem is in the NEO settings.

    The mobile site is like the desktop one: http://blog.udiburg.com

    Admin

    Syahir Hakim

    #41619

    I can’t seem to replicate this issue. What type of changes exactly did you try to make in the settings?

    007me

    #41620

    Tried to change the text in the footer. Once I’m placing the mouse inside the text area the browser freeze.

    All 3 browsers: IE, Chrome, FF.

    It happens on both NEO footer and Graphene footer.

    Admin

    Syahir Hakim

    #41621

    Seems likely to be a script conflict with one of your plugins. Have you tried disabling all plugins?

    007me

    #41622

    Syahir, as this is my production blog, disabling the plugins is not an option. Isn’t there a way to check this issue with Firebug for example?

    Admin

    Syahir Hakim

    #41623

    There might be. Try watching Firebug’s “Console” tab for any errors when you’re trying to make the changes.

    Admin

    Syahir Hakim

    #41625

    Unfortunately without knowing from which script that notice came from, it’s difficult to say whether or not it might be causing the issue. For a temporary measure, if you disable javascript in your browser you might be able to make changes to the footer text.

    007me

    #41626

    I’ll check that

    007me

    #41627

    I’ve disabled all plugins on my http://ramon253.udiburg.com website but it didn’t help.

    When I clicked inside the text box to edit the footer the browser freezes.

    How do I disable the JS on FF? or Chrome? Like you’ve suggested.

    Admin

    Syahir Hakim

    #41628

    In Chrome, press F12. Click on the little gear icon (for settings) near the right side of the pane that appears at the bottom of Chrome, and tick “Disable JavaScript”. Then reload the page.

    007me

    #41629

    Ok, that worked. How do I solve it for good?

    007me

    #41630

    Syahir? Any permanent solution?

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