Blank page on tablet

  • LluisAzm

    #10159

    Hi!

    I am using GM Neo and all works perfect on Smartphones, but in tablet I only see a blank page on Android and iOS tablets, how can I know where is the problem?

    Thanks!

    Mod

    Kenneth John Odle

    #45531

    Link to site?

    Try emptying the browser’s cache and also deleting cookies.

    LluisAzm

    #45533

    Hi!

    Thanks, http://rainbowgaytours.com/

    I cleared Chrome app and all the same.

    Mod

    Kenneth John Odle

    #45534

    I am (not) seeing that as well. What theme do you have selected for those devices in the Any Mobile Theme plugin?

    LluisAzm

    #45535

    I use Graphene and Graphene Mobile Neo for smarpthone and tablet. I have installed in other WP and have worked OK, I don’t know why in tablet shows white screen… if I mark the ‘see like PC’ option in Chrome for Android or iOS tablet it shows the PC version correctly.

    Thanks,

    Admin

    Syahir Hakim

    #45536

    That is indeed weird. Unfortunately, there’s nothing much we can do from our side without having a look at the server’s error log file. Any chance you can get that for us?

    In the mean time, I would suggest to use the standard Graphene theme for tablets, as their display size is typically large enough to accommodate the standard Graphene theme.

    LluisAzm

    #45537

    Thanks for your answer.

    I have change default theme for tablets and now it works perfect! I didn’t think to do it before…

    Now I think it’s all OK, it’s not need to change anything more.

    Thank you very much for your help, Graphene family themes is the best I hace found in WP.

    Greetings!

Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.

Do NOT follow this link or you will be banned from the site!