[thenortheasthub]

thenortheasthub

#6589

I have just recently noticed the drop down menu on my site is not working and seems invisible?

What can I do to fix this please?

My site is http://thenortheasthub.com/blog/

Any help really appreciated.

[Kenneth John Odle]

Kenneth John Odle

#34969

Which version of IE? IE6 is not supported, but this should work in IE7-IE9.

If not, try disabling plugins to see if there is a plugin conflict. If disabling plugins makes the problem go away, then there is a plugin which is not compatible with whichever version of IE you are using.

Moved to Support. Please post in the correct section next time.

[thenortheasthub]

thenortheasthub

#34970

Hi Kenneth,

I’m using IE9 and the drop down menu is invisible.

Ill try disabling plugins now.

Thanks

[thenortheasthub]

thenortheasthub

#34971

Just a quick question.

Once I have disabled a plugin are the effects immediately seen on my site (i.e. will i see the menu drop down work right away if it was that plugin causing the problem?) or do i have to clear my cookies / empty cache each time?

Thanks again.

[Anonymous]

Anonymous

#34972

Hy,

Similar issue as seen here: https://forum.graphene-theme.com/graphene-support/ie9-shows-only-shadows-for-nav-subs

You have position:relative on #header-menu-wrap. I think that some plugin inserted it, try disabling each plugin and see. You will see immediately if it’s plugin issue, but clearing cache is always good option 🙂

[Kenneth John Odle]

Kenneth John Odle

#34973

Quote:

Once I have disabled a plugin are the effects immediately seen on my site

Not necessarily. You will need to clear both your browser and server caches.

[thenortheasthub]

thenortheasthub

#34974

Thank you Luko and Kenneth.

I have resolved the problem by

1. Going into the style.css of the graphene theme

2. Finding the below code (starting on line 601), deleted the word ‘relative’, saved the file.

/* Top level header menu, default state */

#header-menu-wrap{

position: relative;

background: url(images/sprite_h.png) left -3px repeat-x #101010;

z-index: 15;

3. Cleared my cache

4. Dropdown menu visible again on internet explorer 🙂

Thanks for your help.

[Anonymous]

Anonymous

#34975

^ Don’t hack parent theme. Use a child theme instead.

[lisal]

lisal

#34976

Please help! My drop down menus have suddenly disappeared but it doesn’t matter what browser you are in. It must have to do with something else and I cannot determine the problem. I have cleared out everything and disable all plugins. Any other suggestions? Did I accidentally select something somewhere? I have been building this site for a couple of months now and one of the reason we picked Graphene was because of the menu options.

Thanks Lisa.

[Kenneth John Odle]

Kenneth John Odle

#34977

Lisa,

Yours is a separate issue from this thread, since your site is affected in all browsers. Please feel free to start a new thread and be sure to include a link to your site. It is difficult to diagnose most issues without seeing them live.