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Internal Server Error

  • Rob J

    July 15, 2011 at 12:08 am #1322

    I just updated the Theme and I am getting this message..I can still access the admin side of things. Any help would be much appreciated.

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request

    Mod

    Kenneth John Odle

    July 15, 2011 at 2:13 am #15258

    Did you get it fixed? Everything seems okay here.

    Ken

    Rob J

    July 15, 2011 at 2:18 am #15259

    No not yet. I can get into admin but thats about it.

    Admin

    Syahir Hakim

    July 15, 2011 at 2:20 am #15260

    Do you have FTP access to the server? Try deleting the theme’s folder and then manually uploading the new version.

    If you have access to the error log, that would be helpful too. It’s difficult to troubleshoot when the only error message you have is “500 Internal Server Error”.

    Admin

    Syahir Hakim

    July 15, 2011 at 2:21 am #15261

    Something to try: go to WP Admin > Settings > Permalinks and resave your permalink settings.

    Rob J

    July 15, 2011 at 3:00 am #15262

    I have FTP access Im not sure if this is the error log or not..never knew I had one..

    I tried the manually uploading the new version. and ive tried the Permalinks all to no avail. I think this is my error log.

    [Thu Jul 14 21:37:35 2011] [error] [client 66.249.71.204] File does not exist: /home/rangers3/public_html/404.shtml
    
[Thu Jul 14 21:37:35 2011] [error] [client 66.249.71.204] File does not exist: /home/rangers3/public_html/images/players/george
    
[Thu Jul 14 21:33:51 2011] [error] [client 124.197.5.148] File does not exist: /home/rangers3/public_html/500.shtml
    
[Thu Jul 14 21:33:33 2011] [error] [client 86.156.41.5] File does not exist: /home/rangers3/public_html/500.shtml, referer: http://rangersfchistory.co.uk/word/wp-admin/themes.php?activated=true
    
[Thu Jul 14 21:25:41 2011] [error] [client 208.80.194.29] File does not exist: /home/rangers3/public_html/404.shtml
    
[Thu Jul 14 21:25:41 2011] [error] [client 208.80.194.29] File does not exist: /home/rangers3/public_html/photoarchive/cards/abc.html
    
[Thu Jul 14 21:22:50 2011] [error] [client 86.156.41.5] File does not exist: /home/rangers3/public_html/500.shtml, referer: http://rangersfchistory.co.uk/word/wp-admin/themes.php?activated=true
    
[Thu Jul 14 21:18:16 2011] [error] [client 66.249.71.204] File does not exist: /home/rangers3/public_html/404.shtml
    Admin

    Syahir Hakim

    July 15, 2011 at 3:06 am #15263

    OK, try activating some other theme, like the TwentyTen theme and see if the error goes away.

    Rob J

    July 15, 2011 at 3:10 am #15264

    Yes that worked. Try the new one again?

    Admin

    Syahir Hakim

    July 15, 2011 at 3:18 am #15265

    Yes, try the new version again.

    Rob J

    July 15, 2011 at 3:21 am #15266

    No sadly not working.

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